| Refund Policy | |
Donations: As a non-profit organization we greatly appreciate your support to our mission: to support families of murdered children. Tax deductible donations to RJT Foundation, Inc. are not refundable. Refunds will be issued in the event of credit card theft or unauthorized use of a credit card. For Monthly recurring donations, donations can be terminated with at least 5 days notice prior to the next day of debit cycle. Please email RJT Foundation, Inc at info@rjtfoundation.com or call us at: (305) 460-2223. Purchased Items: How To Return An ItemYour item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 1. Please email info@rjtfoundation.com to request a refund and we will assign you a tracking #. 2. Mail your returned item to: RJT Foundation, Inc. c/o Returns Department 19821 NW 2nd Avenue # 187 Miami Gardens, FL 33169 3. Include in your package a signed letter stating the reason for your return and the original receipt. Return Exceptions Some items can not be returned if they are opened. These include books, music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Restocking Fee All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. Exchanges If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. | |
